Customer Support

To reset your password, click on the "Forgot Password?" link on the login page. Enter your email address, and we'll send you instructions to reset your password. If you don't receive the email, check your spam folder or contact support.

To create a new course, log into your admin dashboard and navigate to "Courses" > "Create New Course." From there, you can add modules, upload content, set completion criteria, and assign users. For detailed instructions, check out our course creation guide.

You can access reports by going to the "Reports" section in your admin dashboard. From there, you can select the type of report you need (completion rates, assessment scores, engagement, etc.), filter by department or user group, and export the data in various formats.

Yes, TrainingEdge integrates with most popular HRIS systems including Workday, ADP, BambooHR, and more. For integration setup, go to "Settings" > "Integrations" in your admin dashboard. For custom integrations or questions, contact our support team.

You can add users individually or in bulk. For individual users, go to "Users" > "Add New User" and fill in their details. For bulk uploads, use the "Bulk Import" option and follow the template provided. You can also set up automatic user provisioning through SSO or API integration.

TrainingEdge is a cloud-based platform accessible via web browser. We recommend using the latest versions of Chrome, Firefox, Safari, or Edge. For optimal performance, users should have a stable internet connection with minimum 5 Mbps download speed. Mobile apps are available for iOS and Android devices.