TrainingEdge's customer and partner education solution helps you create scalable training programs that deliver value beyond the sale, driving product adoption, customer satisfaction, and partner success.
Our external training solution enables you to create branded learning portals that help customers and partners get the most out of your products and services, increasing loyalty and reducing support costs.
Schedule a Demo
Everything you need to educate and empower your customers and partners
Create customized, branded learning environments that align with your company's identity and provide a seamless customer experience.
Develop comprehensive, on-demand training resources that allow customers to learn at their own pace and on their own schedule.
Design and deliver certification programs that validate customer and partner expertise and promote professional development.
Equip your partners with the knowledge and resources they need to effectively sell and support your products and services.
Track and measure training engagement, product adoption, and customer success to continuously improve your education programs.
Deliver training content in multiple languages to support global customers and partners effectively.
Enhance customer experience and drive business growth
Well-trained customers adopt products 68% faster and use 135% more product features than those who receive no training.
Effective customer education programs can reduce support tickets by up to 50% and decrease the cost per ticket by 23%.
Organizations with robust customer education programs see 7.4% higher renewal rates and 6.2% more upsells than those without.
Well-enabled partners sell 3.7 times more and are 31% more likely to remain part of your partner network.
TechNova, a SaaS platform provider with over 15,000 customers worldwide, struggled with slow product adoption, high support costs, and low customer renewal rates despite having a powerful solution.
Reduction in support tickets
Increase in feature adoption
Improvement in renewal rates
TrainingEdge has revolutionized how we approach customer education. We've gone from disjointed training resources to a cohesive, branded learning experience that our customers love. The impact on our business has been remarkable – we've seen dramatic reductions in basic support requests, faster time-to-value for new customers, and a significant increase in product usage. The platform has truly transformed our relationship with our customers.
VP of Customer Success, CloudWare Solutions
Join the companies that are driving customer success and loyalty through effective education programs.